Shipping policy
Thank you for shopping at Decon Corporation! This Shipping Policy outlines our shipping process, including shipping rates, delivery times, and any other relevant information regarding the shipment of your orders.
Processing Time:
Orders are typically processed and shipped within a reasonable timeframe. Please note that processing times may vary depending on product availability and manufacturing requirements.
As we offer a diverse range of products, each with its own unique manufacturing and processing time, we are unable to provide a specific timeframe for shipping. Rest assured, we strive to fulfill orders as promptly as possible.
Shipping Rates and Methods:
We partner with a trusted third-party shipping provider to deliver your orders efficiently and securely.
Shipping rates will be calculated and displayed at checkout based on your shipping address and selected shipping method.
Delivery Times:
Delivery times will vary depending on your location.
Please note that delivery times are estimates and are not guaranteed. Delays may occur due to factors beyond our control, such as weather and postal service delays.
Order Tracking:
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number provided by our third-party shipping provider. You can use this tracking number to monitor the status of your shipment online.
International Shipping:
At this time, we only ship to addresses within Australia. We do not offer international shipping.
Shipping Restrictions:
Some products may be subject to shipping restrictions due to their size, weight, or contents. Any such restrictions will be clearly indicated on the product page.
We reserve the right to refuse or cancel any orders that violate shipping restrictions or cannot be shipped to the designated address.
Shipping Address Accuracy:
Please ensure that your shipping address is accurate and complete to avoid any delays or misdeliveries. We are not responsible for lost or undelivered packages due to incorrect shipping information provided by the customer.
Missing or Damaged Shipments:
In the rare event that your order is missing or arrives damaged, please contact our Customer Support Team immediately. We will work with our third-party shipping provider to resolve the issue and arrange for a replacement or refund if necessary.
Contact Us:
If you have any questions or concerns regarding our Shipping Policy or the shipment of your order, please Contact Us.